Dear Clients,
28 JUN 2019


Please note that we are having MKEMobile System maintenance on 29 Jun (Saturday) 0900hrs to 1400 hrs.

There might be intermittent disconnection to MKEMobile App during this period.

We apologize for any inconvenience caused during this period.


Regards,
Customer Services

Dear Clients,
12 JUN 2019


There is a technical issue in trading limits for some counters.

Kindly contact your Trading Representative to place orders if required.

We apologize for any inconvenience caused.

Regards,
Customer Services

Dear Clients,
29 MAY 2019


SGX will be introducing a new “Trade at Close” (TAC) session from 3 June 2019 onwards.

The 10-minute-long TAC session will immediately follow the closing auction routine and will allow participants to execute orders at the closing auction price set during the closing auction routine.

The TAC session will occur at 5.06pm to 5.16pm on a regular trading day and from 12.06pm to 12.16pm if the market is trading for half a day.

The extended trading phase, TAC, will enable participants to transact at an already-established closing price. Investors and brokers who desire price certainty or those looking to fill an order that was not completely transacted during the closing routine will benefit from the new TAC session. For more information, please click here to visit the SGX website.

In view of the introduction of TAC, all long-dated orders (Good-till-Date, Good-till-Maximum) will be removed and purged from the order book, on 31 May 2019, Friday, after market close.

If you would like to re-submit the previously removed long-dated orders, you may do so at the start of the pre-open session from 8.30am on 3 June 2019, Monday.

To locate the CAP, please refer to MKE trade FAQ > Trading > Trading SGX > Q5 and Q6.


Regards,
Customer Services

Dear Clients,
17 APR 2019


Please be informed that the issue with SGX overnight orders has been resolved.
We apologize for any inconveniences caused.

Regards,
Customer Services

Dear Clients,
09 MAR 2019


Please note that we are having MKE trade maintenance on 09 MAR 2019 (Saturday) 2PM to 9PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
08 MAR 2019


There is an issue in updating trading limits and custody positions for Margin & Prefunded accounts.

For clarification, kindly contact your Trading Representative.

We apologize for any inconveniences caused.

Regards,
Customer Services

Dear Clients,
04 Feb 2019


Stock Exchange Mon, 04 Feb Tue, 05 Feb Wed, 06 Feb Thu, 07 Feb Fri, 08 Feb Mon, 11 Feb
SGX
Half day trading
09:00a.m to 12noon
Closed
Closed
Open
Open
Open
BURSA
Half day trading
09:00a.m to 12:30p.m
Closed
Closed
Open
Open
Open
HKEX
Half day trading
09:30a.m to 12noon
Closed
Closed
Closed
Open
Open
SH-HK
Closed
Closed
Closed
Closed
Closed
Open

Dear Clients,
11 Dec 2018


There is an issue in updating trading limits and custody positions for Margin & Prefunded accounts.

For clarification, kindly contact your Trading Representative.

We apologize for any inconveniences caused.

Regards,
Customer Services

Dear Clients,
03 Dec 2018


NYSE, NASDAQ and NYSE ARCA will be closed on Wednesday, 05 Dec 2018 in observance of a day of mourning for the passing of former President of the United States, George HW Bush.

Trading will resume on Thursday, 06 Dec 2018.

Regards,
Customer Services

Dear Clients,
30 Oct 2018


Please be informed that the technical issues logging into MKE trade Mobile has been resolved.
We apologize for any inconvenience caused.

Regards,
Customer Services

Dear Clients,
22 OCT 2018


Please note that we are having MKE trade maintenance on 22 OCT (Monday) 5.30PM to 6PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
22 OCT 2018


Please note that we are having MKE trade maintenance on 22 OCT (Monday) 5.30PM to 6PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
11 Oct 2018


Please be informed that the technical issues logging into iOS MKE trade App has been resolved.
We apologize for any inconvenience caused.

Regards,
Customer Services

Dear Clients,
25 Sep 2018


Please note that we are having MKE trade maintenance on 25 September (Tuesday) 6PM to 6.30PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
06 Sep 2018


With effect from 10 September 2018, all clients with single factor authentication (1FA) will be prompted with a one-time acceptance of the Risk Awareness Statement after logging in to MKE trade.

Should you require further clarifications, please feel free to contact Helpdesk at 6432 1888.

Regards,
Customer Services

Dear Clients,
31 Aug 2018


Please note that we are having MKE trade maintenance on 02 September (Sunday) 1400hrs to 1500 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
30 Aug 2018


Please note that we are having MKE trade maintenance on 01 September (Saturday) 0900hrs to 1500 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
06 July 2018


Please note that we are having MKE trade maintenance on 07 July (Saturday) 1200hrs to 2100 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
28 May 2018


Please be informed that we are having technical issues logging into MKE trade
We apologize for any inconvenience caused.

Regards,
Customer Services

MKE trade Maintenance on 05 May
Dear Clients,
04 May 2018


Please note that we are having MKE trade maintenance on 04 May (Saturday) 0900hrs to 1300 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Issue with Updating Trading Limits for Prefunded Accounts
Dear Clients,
30 Apr 2018


There is an issue in updating trading limits for Prefunded accounts.
For clarification, kindly contact your Trading Representative.

We apologise for any inconveniences caused.

Regards,
Customer Services

MKE trade Maintenance on 23 Feb
Dear Clients,
23 Feb 2018


Please note that we are having MKE trade maintenance on 23 Feb (Saturday) 0900hrs to 1000 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Issue with order placement/status updates on MKE trade (Resolved)
Dear Clients,
29 Jan 2018


The issue with order placement/status updates have been resolved.
We apologise for any inconvenience caused.

Regards,
Customer Services

United States Daylight Savings Time has ended on 05 Nov 2017
Dear Clients,
06 Nov 2017


The United States Daylight Savings Time has ended on 05 November 2017. From 6 November 2017, the trading hours of NASDAQ, NYSE and NYSE ARCA will be from 10:30PM to 5:00AM (Singapore time).