Dear Clients,
11 Dec 2018


There is an issue in updating trading limits and custody positions for Margin & Prefunded accounts.

For clarification, kindly contact your Trading Representative.

We apologize for any inconveniences caused.

Regards,
Customer Services

Dear Clients,
03 Dec 2018


NYSE, NASDAQ and NYSE ARCA will be closed on Wednesday, 05 Dec 2018 in observance of a day of mourning for the passing of former President of the United States, George HW Bush.

Trading will resume on Thursday, 06 Dec 2018.

Regards,
Customer Services

Dear Clients,
30 Oct 2018


Please be informed that the technical issues logging into MKE trade Mobile has been resolved.
We apologize for any inconvenience caused.

Regards,
Customer Services

Dear Clients,
22 OCT 2018


Please note that we are having MKE trade maintenance on 22 OCT (Monday) 5.30PM to 6PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
22 OCT 2018


Please note that we are having MKE trade maintenance on 22 OCT (Monday) 5.30PM to 6PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
11 Oct 2018


Please be informed that the technical issues logging into iOS MKE trade App has been resolved.
We apologize for any inconvenience caused.

Regards,
Customer Services

Dear Clients,
25 Sep 2018


Please note that we are having MKE trade maintenance on 25 September (Tuesday) 6PM to 6.30PM.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
06 Sep 2018


With effect from 10 September 2018, all clients with single factor authentication (1FA) will be prompted with a one-time acceptance of the Risk Awareness Statement after logging in to MKE trade.

Should you require further clarifications, please feel free to contact Helpdesk at 6432 1888.

Regards,
Customer Services

Dear Clients,
31 Aug 2018


Please note that we are having MKE trade maintenance on 02 September (Sunday) 1400hrs to 1500 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
30 Aug 2018


Please note that we are having MKE trade maintenance on 01 September (Saturday) 0900hrs to 1500 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
06 July 2018


Please note that we are having MKE trade maintenance on 07 July (Saturday) 1200hrs to 2100 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Dear Clients,
28 May 2018


Please be informed that we are having technical issues logging into MKE trade
We apologize for any inconvenience caused.

Regards,
Customer Services

MKE trade Maintenance on 05 May
Dear Clients,
04 May 2018


Please note that we are having MKE trade maintenance on 04 May (Saturday) 0900hrs to 1300 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Issue with Updating Trading Limits for Prefunded Accounts
Dear Clients,
30 Apr 2018


There is an issue in updating trading limits for Prefunded accounts.
For clarification, kindly contact your Trading Representative.

We apologise for any inconveniences caused.

Regards,
Customer Services

MKE trade Maintenance on 23 Feb
Dear Clients,
23 Feb 2018


Please note that we are having MKE trade maintenance on 23 Feb (Saturday) 0900hrs to 1000 hrs.
You will not be able to access MKE trade during this period.
We apologize for any inconvenience caused during this period.

Regards,
Customer Services

Issue with order placement/status updates on MKE trade (Resolved)
Dear Clients,
29 Jan 2018


The issue with order placement/status updates have been resolved.
We apologise for any inconvenience caused.

Regards,
Customer Services

United States Daylight Savings Time has ended on 05 Nov 2017
Dear Clients,
06 Nov 2017


The United States Daylight Savings Time has ended on 05 November 2017. From 6 November 2017, the trading hours of NASDAQ, NYSE and NYSE ARCA will be from 10:30PM to 5:00AM (Singapore time).